I have mentioned him a few times in the past, both in plugin reviews and as the French translator for one or two of my plugins. As of Thursday of last week, Rémi Corson has become to first official member (other than myself) of the Pippin’s Plugins support team.
As my plugins portfolio has grown, so has the number of support requests I get per day. On average I spend 2-3 hours answering / dealing with support tickets and requests every day. This typically amounts to 10-15 hours per week, which, as I’m sure you can imagine, takes a pretty significant chunk out of my normal development time.
Next time you submit a ticket and get a response from Rémi, be sure you say hi!
You can find Rémi elsewhere on the web at these following places: