Sugar FAQs is a complete Frequently Asked Question Management plugin for WordPress. It provides an FAQ custom post type that can be used to effortlessly add FAQ sections to your website.
FAQs are displayed in a slick accordion style that allows for a stylish and efficient way for you to get your customer’s most common questions answered. FAQs can be Topicalized into Topics, providing excellent organization of questions, and then each Topic (with its respective questions) can be displayed anywhere you wish in your theme.
The accordion FAQs are powered purely by CSS3 for modern browsers, with jQuery back up for Internet Explorer. They are extremely flexible and will fit within any theme flawlessly. If you decide you would rather use your theme’s default post layout, then that is fully support as well!
Each of the sections below represent an example of what you can do with this plugin.
Plugin Usage
Is there a Topics Widget
Yes! There is a custom widget included with the plugin to list your FAQ topics.
Do I Get a Short Code
Yes! The accordion FAQ layout is displayed on any post or page through a short code. You can even control the Topic that is displayed, so you can easily add an FAQ topic for different sections of your website, then display them accordingly.
Do I Have to Use the Accordion Style
No! The accordion style is optional. If you wish you may use your theme's default post layout.
Can I Control the Width of My FAQs
Yes! There is a setting included to control the FAQ size.
Are there Multiple Color Schemes
Yes! Sugar FAQs comes with 9 different color schemes that can be selected from the plugin settings page.
How Do I Add New FAQs
FAQs are added just like any other custom post type. Enter your question, the answer, and choose a topic.
Can I Add Images to My FAQs?
Yes, the FAQ answer works just like any other post. You can add images, video, text, etc.
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Magnis pulvinar, diam. Dignissim eros, placerat? Sed. Dictumst est enim lorem sociis, odio augue. Platea odio auctor nisi, turpis amet! Quis ac magna. Massa dis lundium tincidunt odio velit quis magna montes magnis, pellentesque hac ultricies! A tortor facilisis parturient? Cursus augue tortor mauris eu. Porta elit, sed, augue. Augue.
Vut tempor enim aliquam elementum. Lacus pulvinar, tortor egestas! Eu ac sit, ac scelerisque habitasse ridiculus elit vel adipiscing sed nisi? Odio nec auctor turpis lorem proin rhoncus? Lacus! Ut dignissim sagittis sed, mattis? Lectus sociis vut nec parturient, nunc turpis cras tortor nascetur diam tortor augue, a egestas.Plugin Support
Do You Offer Support for Sugar FAQs
Yes! I always offer bug fixes and other support questions to buyers. If you need support, please contact me via my profile page on Code Canyon
Color Schemes
You can choose your color scheme in the FAQ settings or with a shortcode parameter.
This is the Light Color Scheme
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Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Gray Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Dark Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Black Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Blue Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Red Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Green Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
This is the Yellow Color Scheme
Sed egestas mid enim arcu dictumst, cum natoque, odio et integer sociis, lectus elementum hac mattis, nisi penatibus mid integer nec porta et porttitor aliquet augue, mid nunc odio odio phasellus pulvinar lectus mauris magnis elementum? Porttitor, ac nisi? Porttitor nascetur, etiam! Aliquam adipiscing. Enim ut odio et in mus.
Cursus, lacus! Lacus, natoque. Tortor, ac placerat scelerisque ac, tincidunt lectus eros aenean? Elementum proin pid in lacus turpis nisi dolor porta facilisis scelerisque, parturient aliquam est, mus arcu. Aliquet, natoque, hac tempor proin purus ultrices tincidunt mattis nisi magna placerat risus ultrices nec penatibus. Sagittis eu, sociis, tincidunt.
Ut, sociis, et. Sociis dictumst ac cras massa pulvinar elementum nunc turpis enim! Ut, parturient facilisis tristique, mauris mauris non. Facilisis pid, eu magna mus duis tincidunt augue sit? Quis nisi aenean velit turpis proin eros urna turpis, a augue et pellentesque dolor! Vel sociis purus lundium urna est.
To see the theme’s default display of FAQs (for this theme), click here. Your site will also have this option if you wish to display in the theme’s default manner, instead of using the accordion style.
Download
Pardon my lack of knowledge but is this usable outside of WordPress? I am looking for a simple FAQ dropown for our website . . .
@David – No, sorry it’s not.
Hi, been trying to see where i can get the shortcode for this plugin. we bought it through code canyon.
@Hunee – The short codes are explained in the documentation.
A good question, I must have installed a hundred plugins recently and the most common question I also have is this one. “OK, where did they hide the short code?” It isn’t that it doesn’t exist, it is often that there is no obvious direction (signage) to it. It sometimes is in the documentation, buried in the originators home page, somewhere on the installation pop-up on the WP site install area etc…
The short code and all of its options are described in the documentation.
I see your support sucks on this site to. It should be of little wonder why you are a failure.
@Mike – Where are you getting this? Just because someone doesn’t answer you within a couple of hours means their support sucks?
Are you able to insert shortcodes into them? or is that incompatible?
That feature will be available in the next version, which will be released this week.
Are guests able to submit questions?
@Bill – Yes they are
Pippin, the plugin appears to strip paragraphs when displaying FAQs. Is it supposed to do that? Is there a good reason it would do that?
@Dave – the plugin has not been designed to do that. Likely what is happening is your theme has a function setup that strips out the paragraphs and then restores them before the post is displayed, but because the plugin is not interacting with the theme’s code in the same way, it’s paragraphs don’t get restored.
Okay, I’ll have to look for it. I’m using Genesis, by the way. Have you seen problems with that framework before?
@Dave – No, I have not seen any problems with Genesis before with this plugin.
Okay, thanks. I’ll work it out.
I’m sorry, but I can’t find where the shortcode is located for the topic I’ve created. Can you please point me in the right direction.
Thanks
@Craig – Have you looked at the documentation yet? It is all explained there.
Yes, I have but obviously I’m missing it. Are you referring to the documentation above or elsewhere? I did read what is above but it doesn’t say where to find the shortcode. I even looked on the support forum, believe me if I could locate the info myself I wouldn’t waste your time or mine asking where I can find it. This is what it says above “Yes! The accordion FAQ layout is displayed on any post or page through a short code. You can even control the Topic that is displayed, so you can easily add an FAQ topic for different sections of your website, then display them accordingly.” But where do I get the shortcode? Not trying to being a pain, I really don’t know where to find it
@Craig – No problem, I understand. The documentation is in the form of a ReadMe text file inside of the plugin folder. It has examples of how to use the short code. If you don’t find it there, let me know and I will gladly help you further.
Thanks I found it! Sorry for not looking there earlier! Thanks again
is there an update fee or is it available for prior customers ?
many thanks
Updates are free forever. You can re-download the plugin from Code Canyon to get the latest version.
[...] developer sets overrides ALL queries on the page. I’ve seen this happen several times with my Sugar FAQs plugin; the posts_per_page parameter set by the theme overrides the posts_per_page set in the [...]
Hi
I have add your plug in to my site went pretty well but:
1. when someone clicks on a question it does not open fully so you can read the question
2. when the question is longer it does not word wrap and make th bear thicker so you can read it.
To see it:
http://www.Socialmediainbusiness.com/faqs
Please can you help?
Regards
steve
Steve,
1. I just released the update the fix this bug. Please go download the latest version from Code Canyon.
2. The questions have not been designed to allow for that long of text. You will need to either shorten your question length, or shrink the font size via CSS. Does that work?
Hi Pippin
Thanks for getting back so quick … that fixed it…But still one minor issue. It seems to turn one the colour of my bottom image of my site black from grey. any ideas.
http://www.socialmediainbusiness.com/faq – using the generic [ faqs] command – image at bottom ok (grey)
http://www.socialmediainbusiness.com/faqs – image turn black when I use :
[faqs topicalize=true topic=questions ]
[faqs_form]
Can you think what might be changing my image from grey to black>?
Thanks
steve
I’m not sure what image you’re referring to as I don’t see a gray / black image on either page. Can you point it out?
[...] 38. Sugar FAQs [...]