Help Scout documentation search with Gravity Forms

Gravity Forms is a tremendously powerful plugin for WordPress and Help Scout is an awesome customer support system that also provides a service for handling documentation. What they miss, however, is a direct connection that allows site owners to provide customers with a way to search the Help Scout documentation before they can submit a support ticket submission form.

Simple Post Expiration

Over the last few weeks I have been working with Brian Richards to produce a plugin development course for his WPSessions VIP program. Throughout the course, we wrote a plugin from start to finish, and Simple Post Expiration this is that plugin. It’s a simple little plugin that allows you to set an expiration date…

Batch Comment Spam Deletion

Spam comments can be a serious problem. If your site has enough traffic, it’s likely that you experience massive numbers of spam comments getting caught by the spam filters. Occasionally you will need to go through and clear out the spam comments by using the Empty Spam button in the Comments page. If you have…

Users Site Menu Link Plugin

This morning, while working in my support forum for Easy Digital Downloads, I needed to look up a user’s account. Instinctively, I went to the site menu in the tool bar, opened the sub menu and tried to navigate straight to the Users admin page. That’s when I remembered there isn’t a Users link added…

Remove double-click to edit for comments

WordPress has a nice feature in the Comments section that lets you easily edit any comment listed by simply double-clicking on it, which triggers the Quick Edit view. If you edit comments often or simply prefer the action of double-clicking over clicking Quick Edit, this is excellent. I, however, have always been annoyed that WordPress…

bbPress – Canned Replies

I manage all of my plugin support through bbPress. With dozens of replies posted to tickets every single day, one of the biggest bottle necks is writing out each reply. This free extension for bbPress allows you to create canned replies that you can quickly insert when replying to forum posts.

Restrict Content Pro – WP Job Manager Bridge

Restrict Content Pro is my premium subscription management plugin. WP Jobs Manager is a free plugin from Mike Jolley for managing job listings from WordPress. This is a simple extension for both plugins that allows you to restrict jobs posting to members who have paid subscriptions through Restrict Content Pro.

bbPress Notices

This add-on plugin for bbPress will allow you to place forum-wide notices for alerting your users to important information, such as delayed response times, operating hours, new features, etc.

Restrict Content Pro – bbPress Extension

This is an add-on for the Restrict Content Pro that adds support for restricting bbPress forum and topics to paid members. While it does not have nearly the robust options that Restrict Content Pro offers for restricting content, this bbPress extension provides the features that 99% of users need: the simple ability to limit forum…

Comments Not Replied To Plugin

A few months ago, Andrew Norcross, Tom McFarlin and I decided to collaborate on a new plugin that makes it easy to see which comments have not yet been replied to by the post author, and this is the result.